Privacy Policy for Pic N Snack

Effective Date: 12 July 2026

At Pic N Snack, we respect your privacy and are committed to protecting your personal data in accordance with UK GDPR.

Who We Are
Pic N Snack
77 Blackpool Road  
Poulton-Le-Fylde  
Lancashire, FY6 7QB  
United Kingdom  

Email: picnsnack@gmail.com

Our Main Platform
We use Shopify as our e-commerce platform. Shopify acts as a data processor and securely stores much of your order and customer data on our behalf. You can view Shopify’s privacy policy https://www.shopify.com/legal/privacy

Information We Collect
We (and Shopify) may collect:
- Personal Identification Data: Name, billing & delivery address, email, phone number
- Order & Transaction Data: Products ordered, payment details (processed securely), order history
- Technical Data: IP address, browser type, device information, cookies
- Marketing Data: Your preferences for receiving updates
- Customer Service Data: Messages and feedback

 How We Use Your Information
- Processing and delivering your orders
- Managing your account and providing customer support
- Sending order updates and service messages
- Improving our website and service
- Marketing (only with your consent or where permitted by law)
- Complying with legal obligations (including food safety and tax rules)

Lawful Basis (UK GDPR)
We rely on:
- Performance of a contract
- Legitimate business interests
- Legal obligations
- Your consent (where required)

Sharing Your Data
We share data with:
- Shopify (our main e-commerce platform)
- Payment processors (e.g. Stripe, PayPal)
- Shipping carriers (Royal Mail, Parcelforce, and others)
- IT and hosting providers
- Legal authorities when required by law

We do not sell your personal data.

International Transfers
Because we serve customers worldwide and use Shopify and other international processors, your data may be transferred to countries outside the UK (e.g. Canada, USA). We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

Cookies and Tracking
Our website uses cookies. You can manage your preferences in your browser settings.

Your Rights
Under UK GDPR you have the right to:
- Access, correct, or delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent

To exercise these rights, email us at picnsnack@gmail.com

Data Retention
We keep your data only as long as necessary or as required by law (typically up to 6 years for accounting purposes).

Data Security
We and Shopify use appropriate technical and organisational measures to protect your information.

Changes to This Policy
We may update this policy from time to time. The latest version will be posted on this page.

Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: picnsnack@gmail.com  
Address: 77 Blackpool Road, Poulton-Le-Fylde, Lancashire, FY6 7QB, United Kingdom